Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Wax, we prioritize ethical sourcing and high-quality textiles to ensure both durability and a reduced environmental footprint.
Can I modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting support.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my Wax garments?
To maintain the quality of your pieces, we recommend following the specific care instructions located on the inner garment label.
When will out-of-stock items be replenished?
We frequently restock our core collection. You can sign up for 'Back in Stock' alerts on the specific product page to be notified immediately.